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Customer Service

We strive to find an answer to all your questions. Our employees always aim to solve your problems and requests quickly. This way, you can easily carry out your IoT projects.

Advantages of Customer Service

Developer Hub

Detailed documentation for all 1NCE services, from the first steps to the developer level.

FAQ

Detailed documentation for all 1NCE services, from the first steps to the developer level.

1NCE Contact

Get in touch with the 1NCE Team through our 1NCE Help Center.

Detailed information in
our 1NCE documentation

Full information, details and documentation can be found in our 1NCE Support, that includes 1NCE Developer Hub and 1NCE FAQ.

Any questions? Please
feel free to contact us!

Do you still have questions or would you like to speak to a member of our team? You can find our contact options in our support area.

More Features

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Global Coverage

You can use your IoT SIM card in over 165 countries worldwide without additional costs.

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250 SMS
You can send a total of 250 SMS with your 1NCE IoT Lifetime Flat. Only the sending and receiving of text messages between devices and server is supported.
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500 MB Data Volume
Your 1NCE IoT Lifetime Flat includes 500 MB data volume with up to 1 Mbit/s, which can be used within the tariff lifetime of 10 years.
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Freedom to Switch

Use eUICC to defy vendor lock-in, add and switch operator profiles remotely.

1NCE Shop

Buy the 1NCE IoT Lifetime Flat now

Visit the 1NCE Shop and start connecting your IoT devices easily. Simply order your SIM cards, choose the desired type of SIM card and fill out all required forms. After the payment has been approved you get your cards within five to seven business days.