Contact Us

Seamless Support Awaits

Have more questions?

No problem. Simply contact us via the contact form. You can also reach us quickly and easily this way for various requests for our products. As soon as we have received your request, we will get back to you as soon as possible and do our best to answer all your questions and process your requests. If you are already a customer of ours, you are welcome to visit our customer portal and we will help you as much as possible. We may already know some of your questions: feel free to take a look at the 1NCE Help Center. We look forward to hearing from you – your 1NCE contact.

How to contact 1NCE

Contact 1NCE to:

Get to know more

You want to know more about 1NCE and our offerings? Fill out our contact form and get in touch with the 1NCE Team.

Contact 1NCE as:

Existing Customer

You already are a 1NCE customer and have questions about the 1NCE IoT Lifetime Flat? Manage your SIM cards and directly contact our service team via our hotline or our ticket system.

Contact 1NCE for:

General help

Effortlessly discover answers and valuable insights on using 1NCE products with comprehensive support from 1NCE. Access videos and documentation for helpful guidance.

1NCE Shop

Buy the 1NCE IoT Lifetime Flat now

Visit the 1NCE Shop and start connecting your IoT devices easily. Simply order your SIM cards, choose the desired type of SIM card and fill out all required forms. After the payment has been approved you get your cards within five to seven business days.