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Why can I not log in to the 1NCE Customer Portal with a new email address, which I have changed in my “Customer data”?
Why can I not log in to the 1NCE Customer Portal with a new email address, which I have changed in my “Customer data”?
The 1NCE customer portal contains at least two e-mail addresses of the customer. This is, on the one hand, the e-mail address of the customer data used during registration and, on the other hand, the e-mail address of the user data stored for the 1NCE Customer Portal. To login to the Customer Portal, use the email address linked to your user data, not the email address of the customer data.
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