Customer Story: Liftinsight

Liftinsight

1NCE provides price convenient and uninterrupted IoT connectivity for elevator management solutions

Liftinsight is a service provider dedicated to elevator management solutions. It helps lift companies to achieve healthy and future-proof operations by providing them insights into their maintenance files. Liftinsight has developed two sensor technologies:

 

  • Liftmanager®: A free software package that powers lift companies with data driven performance management tools
  • Liftboxs®: A universally applicable sensor that can be assembled to elevators

 

Liftinsight applies 1NCE cards to connect the Liftboxs® to the Liftmanager®.

www.liftinsight.com

Project Brief

Industry  

Elevator maintenance

Place

The Netherlands

RT-standard

2G

1. Background

Liftinsight is a Dutch service provider that generates aggregated and anonymous data on elevator runs and door movements  with the aim of making predictive maintenance possible while raising uptime, reducing costs and enhancing the user experience. The company has developed an ecosystem that allows the connection of elevators of all types regardless of the brand, type, or year of construction.

The Liftboxs® is part of this ecosystem, acting as an extension of the Liftmanager®. It is a universal smart sensor that can be attached to the roof of an elevator car, independently of the elevator controller. The assembly can be done by a lift mechanic, by means of magnets preferably. No tools are needed for this, which makes the installation easy and fast. The Liftboxs® is supplied with power through the supplied mains adapter.

By using the Liftboxs® in combination with the Liftmanager® the users can:

 

  • Get insights on benchmarking performance
  • Access to patterns recognition
  • Detect deviations
  • Predict maintenance needs
  • Keep their elevators’ data safe
2. Challenge

Liftinsight faced challenges in terms of finding a price convenient and uninterrupted IoT connectivity solution that could associate the Liftboxs® to the Liftmanager®.

In this context, the complex tariff structures from network operators, their data allowance regulations, the expensive extra bundles per MB usage and the slow SIM cards’ delivery processes were a burden and in occasions an impediment for business upscaling.

An agile and IoT-focused connectivity solution with core competences in low bandwidth applications, predictive costs and an all-inclusive feature package was needed.

3. 1NCE Solution

Liftinsight selected the 1NCE Lifetime Fee because of its seamless support of all radio standards, with a special interest in the 2G connectivity.

The company has also taken full advantage of the 500 MB of data included in 1NCE’s 10-10-flat premise, which is now one of the key features in the Liftboxs® smart sensor offering as well.

1NCE’s one tariff only without monthly recurring charges (MRC) made their connectivity costs predictable, as well as contributing to the simplification of their costs forecasting and administrative processes.

In addition, Liftinsight was attracted to the 1NCE technology in terms of functionalities such as OpenVPN, IMEI lock and the Connectivity Management Platform, also included in the 1NCE Lifetime Fee. All these features enable the Dutch service provider the deployment of the Liftboxs® smart sensor in specific elevators while assuring them the accurate and real time tracking of data to the Liftmanager® at the same time.

Currently, Liftinsight has thousands of 1NCE Flex SIM cards in use.

“We select partners that enable us to implement our distributive strategy through their reliability, scalability and flexibility at the lowest possible costs. 1NCE is a typical example.”

Alderik Bos, Chief Executive Officer, Liftinsight

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