1NCE Products FAQ

Our 1NCE offers are simple and straightforward. However, questions can certainly arise here and there. Therefore we have already compiled a list of your possible questions in order to provide you with an answer as quickly as possible. If you couldn’t find the answers to your questions in our FAQ, feel free to contact us via our contact form and one of our 1NCE staff will respond to your request as soon as possible.

How can we help?

What to do if not receiving the email with a new login link?

First, check your spam folder. If you still have not received an email, contact Customer Services to verify the given email address.

How can I delete a user on my account?

You can create and delete users independently as "Admin" and "Owner". You can find more information in the Developer Hub . If it is not possible, please contact us via the customer portal.

Buy the 1NCE IoT Lifetime Flat now!

Visit the 1NCE Shop and start connecting your IoT devices easily. Simply order your SIM cards, choose the desired type of SIM card and fill out all required forms. After the payment has been approved you get your cards within five to seven business days.

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