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Why have I not been given a confirmation or invoice after placing an order?
Why have I not been given a confirmation or invoice after placing an order?
If neither an invoice nor a confirmation has been received, you can check whether the order has actually been accepted. If the order is visible in your account, verify the email address and correct if necessary. You can then download the invoice from the 1NCE Customer Portal .
1NCE Shop

Buy the 1NCE IoT Lifetime Flat now

Visit the 1NCE Shop and start connecting your IoT devices easily. Simply choose the desired type of SIM card, order your SIM cards, and fill out all required forms. After the payment has been approved you will receive your cards within two to three business days. 

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