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Customer Service

We strive to find an answer to all your questions. Our employees always aim to solve your problems and requests quickly. This way, you can easily carry out your IoT projects.

Advantages of Customer Service

Developer Hub

Detailed documentation for all 1NCE services, from the first steps to the developer level.

FAQ

Detailed documentation for all 1NCE services, from the first steps to the developer level.

1NCE Contact

Get in touch with the 1NCE Team through our 1NCE Help Center.

Any Questions? Please
feel free to contact us.

Do you still have questions or would you like to speak to a member of our team? You can find our contact options in our support area.

Contact us

Detailed information in
our 1NCE documentation

Full information, details and documentation can be found in our 1NCE Support, that includes 1NCE Developer Hub and 1NCE FAQ.

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More Features

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Customer Service
Both as a 1NCE customer and as a non-customer, 1NCE offers you extensive written customer service. If you are a customer, you can also reach us by phone.
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New
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Freedom to Switch

Use eUICC to defy vendor lock-in, add and switch operator profiles remotely.

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OpenVPN
With the purchase of the 1NCE IoT Lifetime Flat you can set up an OpenVPN tunnel to establish a secure data channel.
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APN
Connect your IoT / M2M devices to the mobile network via the 1NCE APN.
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Buy the 1NCE IoT Lifetime Flat now!

Visit the 1NCE Shop and start connecting your IoT devices easily. Simply order your SIM cards, choose the desired type of SIM card and fill out all required forms. After the payment has been approved you get your cards within two to three business days.

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