Pocketalk

Breaking language barriers with IoT Translation

A significant area of focus within Consumer Electronics in recent years has become real-time language translation devices. In the past, translation devices and apps were standalone tools that depended on pre-installed dictionaries or limited language databases. As globalization accelerates, the demand for communication tools grows, driven by increasing cross-border travel, international business, and diverse cultural exchanges. Today, smart translation has evolved to utilize internet connectivity through various channels, such as Wi-Fi and cellular networks, allowing for real-time translation using extensive online resources. 

Project Details
Industry: Consumer Electronics
Technology: 3G,4G
Location: Global
Background

Founded in 2017, Pocketalk Corporation is a Japanese company that provides AI-powered translation devices worldwide. The Pocketalk series, which includes models like the Pocketalk W, Pocketalk S, and Pocketalk S Plus, is designed to break down language barriers with instant, two-way translation capabilities. Their new generation of S2 translation devices comes with enhanced features like automatic detection of two pre-selected languages, extended battery life, and integration with Pocketalk Analytics for secure management of conversation data. Pocketalk needed a solution that could help their S2 model function simply and securely around the world.  

Challenge

Pocketalk S2 is intended for real-time global use, but the company faced the challenge of ensuring reliable connectivity for users across almost all regions. Furthermore, Pocketalk was particularly focused on reducing the complexities associated with managing large volumes of SIM cards and minimizing the associated operational costs. 

Solution

The partnership with 1NCE allowed Pocketalk to expand its network reach from 144 to 173 countries and regions, enabling global translation for users of the Pocketalk S2. In addition, the company reduced its connectivity costs with the Lifetime Flat model while maintaining high service standards. Managing over 1 million projected SIM cards became much simpler. Pocketalk S2 users can now access secure, real-time translation in diverse environments, from travel and customer service to education and corporate settings.  

''By adopting 1NCE for Pocketalk S2, we are able to realize implementation benefits in terms of quality, price, and operation, enabling us to provide better services to our customers''

Kikue Kasho,, PR Manager, Pocketalk Corporation

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